Privacy Policy for Real-Time Water Information Management System

Effective Date: 01/05/2025

Last Updated: 13/05/2025

Thank you for using the Real-Time Water Information Management System developed by GCCloud Info System Pvt. Ltd. This Privacy Policy outlines how we collect, use, store, and protect your information while using our application.

1. Information We Collect

1.1 Login and Authentication

We collect limited information during the login process:

• User role selection (HOD or Chief)
• Selected chief name (if applicable)
• Login timestamp

No personal contact information is collected during login.

1.2 System Usage Data

The app may collect information such as:

• Dashboard actions (e.g., cards clicked, project details viewed)
• Station data views and analytics accessed
• Time of access and device type

1.3 Monitoring Data

The application displays real-time and historical insights from integrated water systems:

• RTDAS (Real-Time Data Acquisition System)
• SCADA (Supervisory Control and Data Acquisition)
• CMS (Canal Management System)

No user-generated content is collected or stored.

2. Use of Information

The information collected is used to:

• Display project and station insights
• Render dashboards, trends, and health matrices
• Authenticate users for secure access
• Enhance performance and application stability

3. Data Storage and Security

We implement standard security practices to protect your data, including:

• Encrypted communication (HTTPS)
• Role-based access controls
• Secure server-side storage for logs and interactions

No method of transmission over the Internet or method of electronic storage is 100% secure.

4. Role-Based Access

Access is restricted to authenticated users with fixed roles:

• HOD Login: Requires password after role selection.
• Chief Login: Requires chief name selection followed by password authentication.

Accounts are pre-configured and no user registration is needed within the app.

5. Data Retention

We retain interaction logs and usage information for operational purposes, including:

• System audit trails
• Usage optimization
• Security review and analysis

Monitoring data is fetched from integrated systems and is not permanently stored on the device.

6. No Collection of Sensitive Personal Data

This application does not access or collect any of the following:

• Camera or microphone data
• GPS location
• Files, media, or contacts

7. Children’s Privacy

This application is not intended for use by children under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and are effective immediately upon posting. Continued use of the app after changes indicates your acceptance.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: gccloud.app.firebase@gmail.com

By using the Real-Time Water Information Management System, you acknowledge that you have read, understood, and agree to this Privacy Policy.